Approach
For the design phase, we relied on the Data Analysis methodology combined with Service Design—an approach that allowed us to create more effective services. The development was managed using the Agile method, ensuring flexibility and adaptability throughout the entire process. Finally, for the migration of content from the old to the new portal, we leveraged the potential of Artificial Intelligence.
Solution
The project involved the refactoring of the institutional website of the Municipality of Padova through the development of a new technological platform. The goal was to create a more efficient and optimized tool that is accessible (ensuring usability and multi-device accessibility), compliant with security and privacy standards, and aligned with AgID guidelines for local government websites. Additionally, the platform is hosted in a cloud environment, ensuring greater scalability and security. Furthermore, the platform was designed with a modular architecture, allowing for the integration of new features or future modifications. It is also capable of handling increased workloads without compromising performance.
Thanks to the new portal, the Municipality can proactively respond to citizens’ needs, making the decision-making process more transparent and results-oriented.